Setting up the details of your driver

Setting up the details of your driver

The Driver tab in the Settings module is the centralised area for you to have an overview of information about your drivers. You can see the drivers personal details as well as setting up the working hours that your drivers are available.  

In order to view your drivers information, you will need to click on a driver to open the Driver detail panel, and use the top ribbon to navigate through different sections of driver information.


Profile

Here, you can edit your driver’s Name, Display Name, Address and Email Address. 

Under Customer Support Options, you can choose if and how customers can contact this driver directly regarding deliveries. The options are: 
  1. Customers can only contact the driver’s phone number - This is the same phone number they use to access the Breadstack Delivery Driver App
  2. Customers can contact an alternative phone number - If you select this option, you will have the chance to enter a phone number
  3. No contact allowed - Customers will not have a means of contacting this driver directly

Vehicle

The Vehicle tab will contain details about your driver’s vehicle here. 

Documents

Upload photos of your driver’s license card here, including front and back, and a photo of him or her with the license. You can also upload your driver’s abstract. 


Click Upload under any of the file types to open a document picker, then choose a file from your computer.

Timeline

This section shows a history of Breadstack Delivery actions related to this driver, along with the time they were performed and the name of the admin or dispatcher who performed them.


Shift Schedule 

Similar to the action of manually completing a task, each driver within your organisation can have their personal working hours, and this can be adjusted within Settings > Drivers > Shift Schedule. 
When accessing the Shift Schedule tab, you will have 3 main areas for adjustment: 

  1. Enable Shift Schedule: The ability to enable the auto-assignment feature of Breadstack Delivery to allocate orders accordingly that align with the driver’s working/leave time. 
  1. Regular Schedule: Once the Enable Shift Schedule is on, you will get to adjust the specific working hours per day.
    1. For the Regular Schedule, you can either set different working times for each day. The action can be done individually per day or bulk select for multiple days at the same time.
    2. In addition, you do have the option to set the time range to be 24 hours - that means you are open to receive order no matter the time slot of the day. For time ranges that are not 24 hours, you can set different start and end time along with the break time in between through the feature Pause auto-assignment.
    3. On top of that is the ability to create multiple time slots (for example: 9:00 AM - 11:00 AM then 6:00 PM - 9:00 PM).
  1. Special Hours: These are the settings for hours that are operated on special days/holidays. The settings will be similar to the settings of regular hours, but with the addition of having the settings to be available within a set number of days. 

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